SMS Security & Privacy Policy
(Lewis Mobile Veterinary Services LLC)
1) Privacy Policy Statement
Collection of Information
Lewis Mobile Veterinary Services collects phone numbers directly from customers, typically provided verbally over the phone or through word of mouth. These numbers are collected solely for the purpose of enabling communication about scheduling, appointment details, and status updates regarding animal care.
Use of Information
The phone numbers collected are used only for direct communication between our staff and customers. This includes appointment reminders, scheduling changes, animal care information, and follow-up status updates. Once a conversation has ended, customers must initiate a new conversation to continue communications.
Sharing of Information
Phone numbers may be shared internally within Lewis Mobile Veterinary Services so that our veterinary staff and support team can provide timely services. Under no circumstances will customer phone numbers or SMS consent data be shared with any third party or affiliate company.
2) SMS Consent Process
Clients may opt in to receive SMS communications verbally (word of mouth) during scheduling with our veterinary staff. There is no website-based opt-in form.
SMS will be used for:
- Appointment scheduling and reminders
- Status updates on animals under our care
- Direct communication between veterinary staff and clients regarding treatment or care plans
Consent is recorded when the client verbally agrees to receive SMS messages.
3) SMS Terms and Conditions
- SMS for Consent Communication
We will not share your phone number with any third parties for marketing purposes. - Types of SMS Communications
If you opt in to receive messages from Lewis Mobile Veterinary Services, you may receive texts about:
- Appointment scheduling and reminders
- Veterinary staff communications regarding animal health and updates
- Time-sensitive instructions or care updates
- Message Frequency
Message frequency will vary depending on appointments and animal care needs. - Carrier Charges
Message and data rates may apply based on your mobile carrier and location. - Opt-In Methods
You may opt in by providing verbal consent to our veterinary staff during scheduling or care discussions. - Opt-Out Instructions
You may opt out at any time by replying STOP to any message. To resume receiving texts, reply START. - Help
If you need assistance, reply HELP or contact us at +1 (304) 997-2971.
Visit our Privacy Policy and Terms of Service pages for more information.
(Insert links once your pages are published.) - Disclosures
- Message frequency may vary
- Message and data rates may apply
- Reply STOP to cancel
- Reply HELP for assistance